Terms of service

Welcome to FILYBIJOUX!

FILYBIJOUX operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an engaging shopping experience (the "Services"). FILYBIJOUX is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNTS

By accepting these Terms of Service, you confirm that you are of legal age in the state or province in which you reside, and that you have obtained our consent to allow any minors connected to you to use the Services on devices you own, purchase, or manage.
To use the Services — including browsing our online store or purchasing products and services we offer — you may need to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you hold all rights necessary to provide such information.
You are responsible for all activity on your account and for safeguarding your account credentials. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services accurately in our online store. However, the appearance of colors and product details may vary depending on the device you use to access the store, as well as its settings and configuration.
We cannot guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is described or shown in our online store.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and to limit the quantities of any products or services offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. FILYBIJOUX reserves the right to accept or decline your order at its sole discretion, for any reason. Your order is not confirmed until FILYBIJOUX confirms its acceptance. We must receive and process payment before accepting an order. Please review your order carefully before submitting it, as FILYBIJOUX may not be able to accommodate cancellation requests once an order has been accepted. If we decline, modify, or cancel an order, we will notify you using the email address, billing address, and/or phone number you provided when placing the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that you are making purchases for personal or household use, and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted, and will be shown in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, customs duties, or shipping, handling, and import charges.
Prices listed in our online store may differ from prices offered in physical stores, other online stores, or third-party retailers. From time to time, we may offer promotions affecting pricing on the Services, which are governed by their own terms and conditions, separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion's terms will prevail.
For all purchases made in our store, you agree to provide accurate, current, and complete purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred will be honored by your credit card company; and (iv) you will pay the charges incurred at the listed prices, including shipping and handling fees and any other applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or events beyond our control. Once products are handed over to the carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services — including but not limited to trademarks, branding, text, visuals, images, graphics, product reviews, video, and audio, as well as their design, selection, and arrangement — are owned by FILYBIJOUX, its affiliates, or licensors, and are protected by applicable Italian, EU, U.S., and international patent, copyright, and intellectual property laws.
These Terms grant you a license to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create copies of, publicly display or perform, republish, download, store, or transmit any material related to the Services without our prior written consent. Except as expressly stated, nothing in these Terms grants or should be construed as granting any license or other rights in FILYBIJOUX's, Shopify's, or any third party's patents, trademarks, copyrights, or other intellectual property. Unauthorized use of the Services may result in violations of intellectual property laws. All rights not expressly granted herein are reserved by FILYBIJOUX.
FILYBIJOUX's names, logos, product and service names, designs, and slogans are trademarks of FILYBIJOUX or its affiliates or licensors. You may not use these trademarks without FILYBIJOUX's prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have any control or input over as part of the Services.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability arising from or related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features and/or functionality through the Services (including the release of new tools and resources). Such new features and/or functionality shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and links to third-party websites (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access such materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of third-party products, services, resources, or content. Please carefully review the policies and practices of any third party before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The FILYBIJOUX store is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make through our Store are made directly with FILYBIJOUX. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and FILYBIJOUX, including any injuries, damages, or losses arising from your purchase of products and services. You expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases and transactions with FILYBIJOUX.

SECTION 10 – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, available here, and certain personal data may also be subject to Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read the above privacy policies.
As the provider that powers our Services, Shopify collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services on our behalf. In order to provide and improve the Services, the data you submit through the Services will be transmitted to and shared with Shopify and other third parties, which may be located in countries other than your own. Please see our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 – FEEDBACK

When you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback through any medium, for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to perform our obligations and exercise our rights under these Terms of Service.
You further confirm and agree that: (i) you own all rights in your Feedback; (ii) you have disclosed any rewards or incentives you received in exchange for providing Feedback; and (iii) your Feedback complies with these Terms. We are not, and will not be, obligated to (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback.
Although we are under no obligation to do so, we may monitor, edit, or remove any Feedback that, in our sole discretion, is deemed unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You confirm that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further confirm that your Feedback will not contain defamatory, unlawful, offensive, or obscene material, nor any viruses or other malicious code that could affect the operation of the Services or any linked website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or related to the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders, at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not use the Services, directly or indirectly, to: (a) engage in any unlawful or malicious activity; (b) violate any local, provincial, state, federal, or international law, rule, or regulation; (c) infringe or violate our intellectual property rights or the intellectual property rights of others; (d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person; (e) submit false or misleading information; (f) upload, download, use, or reuse any material that does not comply with these Terms; (g) transmit or facilitate the sending of unsolicited advertising or promotional material, including "junk mail," "chain letters," "spam," or similar solicitations; (h) impersonate or attempt to impersonate any other person or entity; or (i) engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm FILYBIJOUX, Shopify, or users of the Services, or expose them to liability.
You further agree not to: (a) upload or transmit viruses or any other type of malicious code that could affect the functioning or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Services, related websites, other websites, or the internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time, without notice, at our sole discretion; you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that, by its nature, should survive termination.

SECTION 15 – WARRANTY DISCLAIMER

Information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We assume no liability for any reliance placed on such material by you, any visitor to the Services, or anyone who may be informed of its contents.
EXCEPT AS EXPRESSLY STATED BY FILYBIJOUX, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FILYBIJOUX, OR OUR OR SHOPIFY'S PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FILYBIJOUX, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim, demand, loss, or damage, including reasonable legal fees, made by any third party arising from or related to: (1) your breach of these Terms of Service or any documents referenced herein; (2) your violation of any law or the rights of a third party; or (3) your access to or use of the Services.
We will notify you of any indemnifiable claim; a delay in notification will not relieve you of your obligations hereunder unless it materially prejudices you. We may control the defense and settlement of any such claim at your expense, including choice of counsel, but we will not settle any claim requiring a non-monetary obligation from you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of any unindemnified claims, including by providing relevant documentation.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or in respect of the Services, constitute the entire agreement and understanding between you and us, and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent; any attempt to do so shall be null and void. We may assign, transfer, or delegate these Terms and any of our rights and obligations hereunder without notice or consent.

SECTION 21 – GOVERNING LAW

These Terms of Service, and any separate agreements whereby we provide you with the Services, shall be governed by and construed in accordance with the laws applicable in the jurisdiction where FILYBIJOUX is established. You and FILYBIJOUX agree to submit to the venue and personal jurisdiction of the courts located in that jurisdiction.

SECTION 22 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect as of the date indicated in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to orders@filybijoux.com.
Our contact details are as follows:
Grabat S.r.l.
orders@filybijoux.com
Via Enrico Lansel 28, 52100 Arezzo, Italy