Product care

BRIGHTNESS CONSERVATION

All FILYBIJOUX jewelry is made of 925 sterling silver and treated with a galvanic bath that gives it brightness. Tarnishing is a natural process that can be cleaned.

Exposure to certain chemicals or harsh environments can compromise the integrity of your jewelry, such as sweat, perfumes, detergents, chlorine, and salt water.

 

CLEANING JEWELRY

If your sterling silver and gold-plated jewelry has become dull, an eyeglass or silver polishing cloth is a great tool to make it shine again. However, it will not remove scratches.

Silver jewelry: Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean the jewelry.

Gold-plated: Gold-plated jewelry requires extra care. Very intense use of a toothbrush can cause the gold plating to fade, so it is very important to perform this process very carefully to prevent the gold plating from wearing off.

HOW TO STORE YOUR JEWELRY

Jewelry should be stored away from direct sunlight and heat, in a protective jewelry box or in our cotton pouch. Never use polyvinyl plastic bags or rubber containers as they contain sulfur compounds that can oxidize sterling silver faster and cause it to turn black.

Do not store jewelry in damp places.

Do not place Filybijoux jewelry near other jewelry that is not silver or gold, as this could cause tarnishing.

IMPORTANT NOTE​

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FILYBIJOUX does not guarantee that its gold-plated jewelry will last forever.

Gold-plated pieces are inherently more fragile and may lose their color over time. The speed at which the gold plating fades depends on multiple variables, from the chemicals used for skincare, to the level of perspiration, or even the natural pH of the skin. For this reason, it is particularly important to take care of your gold-plated jewelry.

If your gold-plated product should fade over time, please contact us so we can make your gold jewelry shine once again.